SAP Knowledge Base Article - Public

2653889 - Error message: "paycompvalue cannot be empty;." when publishing Compensation/Variable Pay Data to Employee Central

Symptom

When trying to publish data from a completed Compensation/Variable Pay worksheet the job returns the following message:
Error message: "paycompvalue cannot be empty;." when publishing Compensation Data to Employee Central

Environment

SAP Successfactors Compensation

Reproducing the Issue

  1. Prepare a Compensation/Variable Pay worksheet integrated with Employee Central.
  2. The worksheet is configured containing two or more output pay components.
  3. The customer has it set up so that the paycomponents do not have to exist for every employee.
  4. When a component doesn't exist value 0 (zero) is prompted in the column on the worksheet.
  5. Complete the Compensation/Variable Pay worksheet.
  6. Navigate to the Template>Complete Compensation Cycle>Publish Data>Publish in Employee Central.
  7. Click Submit and trigger the Compensation Publish to Employee Central job.
  8. Navigate to Monitor Jobs from either Compensation or use Tool Search both of which are located in Admin Centre.
  9. Click the Download Status of the publishing job and you will see the following message for a user:
  10. "Total number of entries: 1. Entry publish details: 1 failed. Failed Entries: User A : paycompvalue cannot be empty;."

Cause

  • This is expected behaviour.
  • You cannot publish a empty value for a user.
  • Some customers may expect the job to be skipped for the user but job will fail if the value is 0.

Resolution

  1. Customer can populate the column with the same value that the user already has in EC and the job will skip instead of fail.
  2. "Compensation Info publish: 1 skipped. User A: no value changes." Otherwise it will fail.
  3. If customers feel this feature should be enhanced they can navigate to SAP Influence website and log an enhancement request or vote for a similar request if one exists.

Keywords

Compensation, Employee Central, Pay Component, Publishing , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions