Symptom
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- You are installing or upgrading the Standard Reports (Feature Pack 13 or 14)
- In the Infrastructure Administrator "IA", a popup appears with the following message:
- Failed to run method 'postupgrade' in '\\host\CC_install\7.0.[13 or 14].0\Standard Reports\method': Method returned an error: Exit code=-1=0xFFFFFFFF
- In the reporting logs there are messages like:
- "Failed to run method "postinstall"
- System.Web.Services.Protocols.SoapException: Error while loading code module: ‘WicomTranslator, Version=5.6.1.0, Culture=neutral, PublicKeyToken=c4d18d3cc8a36689’.
- Details: Could not load file or assembly 'WicomTranslator, Version=5.6.1.0, Culture=neutral, PublicKeyToken=c4d18d3cc8a36689' or one of its dependencies
- Failed to grant permission to execute. (Exception from HRESULT: 0x80131418)
- If there are no errors, check if Web site was created under IIS
Read more...
Environment
- SAP Contact Center 7.0.13.0
- SAP Contact Center 7.0.14.0
- Microsoft SQL 2014/16
- Microsoft Windows Sever 2016
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, upgrade, postupgrade service available install, post upgrade, MSSQL, standard reports rs postinstall PublishReports.rss home items, standard reports, standard report, online report, virtual unit , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.