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2654305 - CCMS Asynchronous RFC Monitoring Reporting 0% Incorrectly

Symptom

  • CCMS monitoring of RFC Destinations was configured using the method CCMS_RFCDest_Availability_Col, as per the SAP Note 1069130.

  • The parameter USE_SYNC_RFC value was not set to "X" in the Parameters tab of the method CCMS_RFCDest_Availability_Col, meaning that asynchronous RFC monitoring will be used.

  • Using the detailed logging provided by the SAP Note 2634521, in the Details view of the MTE CCMS selfmonitoring in MTE-Node <SID>\MoniInfra_<segmen of availiability mon context>\DataSupplier\Log in RZ20 transaction, it is possible to see that RFC destinations report White alerts without any details in the Log as soon as the method CCMS_RFCDest_Availability_Col is executed, as below.

    R3DataSupplierLog_1 <dd.mm.yyyy> <time> Green CCMS_RFCDest_Availability_Col started
    R3DataSupplierLog_1 <dd.mm.yyyy> <time> Whte <Destination Example 1>:
    R3DataSupplierLog_1 <dd.mm.yyyy> <time> Whte <Destination Example 2>:
    R3DataSupplierLog_1 <dd.mm.yyyy> <time> Whte <Destination Example 3>:
    R3DataSupplierLog_1 <dd.mm.yyyy> <time> Green CCMS_RFCDest_Availability_Col successfully completed

  • In transaction RZ20, under Availability and Performance Overview, in the RFC-Destinations monitoring tree, its possible to see that destinations monitored are reporting 0% of availability, even when their connection tests are successfully executed through transaction SM59.

    RFC-Destinations
         <Destination Example 1> 0 %, Red <dd.mm.yyyy> , <time>
         <Destination Example 2> 0 %, Red <dd.mm.yyyy> , <time>
         <Destination Example 3> 0 %, Red <dd.mm.yyyy> , <time>

  • In transaction SE16, in the content of the table RFCDES, searching for the RFC destinations being monitored by the CCMS_RFCDest_Availability_Col method, it is possible to see that, in the column RFCTYPE, their type is different than "I" or "3".


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Environment

SAP NetWeaver
SAP ERP
SAP S/4HANA

Product

SAP NetWeaver all versions

Keywords

connection, disconnection, stability, remote, function, call , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , BC-MID-RFC , RFC , How To

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