Symptom
User cannot see items in the ToDo tile in the Homepage set to Due Later.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
Example for Learning Courses:
- Access the system
- Click on ToDo tile
- No Due Later courses are shown
- Go to LMS section and you will find them on the user's profile
Cause
You need to check in Manage Home Page the General Settings and verify the days set in the option: Show Pending Tasks Starting [X] day(s) before they're due" where X is (are) the day(s) that the To-Do framework in Homepage v3 will display the items
Resolution
In order to check the ToDo tile settings please go to:
- Admin Center
- Manage Home Page
- Click the gear button at the right side of the header ToDo
- Select General Settings
- Here you will check the ToDo related setting and adjust it to display the items whose due date are within the time frame you need.
See Also
2637971 - New Home Page Standard Tile Design
Keywords
ToDo tile, homepage, learning, due later , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-HOM , Home Page , Problem