SAP Knowledge Base Article - Public

2654879 - Recruiting Posting activation process

Symptom

How can I activate Recruiting Posting tool, for preview and production instances?

Environment

SAP SuccessFactors Recruiting Posting

Resolution

The most of Recruiting Posting implementation can be done by partners, but there are still some options that need to be added/checked by Recruiting Posting support for Preview instances. Please refer to the process below:

Prerequisites:

  • You should confirm with Sales representative that the Recruiting Posting license is included in the contract and Recruiting Posting tenant is created.
  • Your Implementation Partner must activate Recruiting Posting in Provisioning following the Implementation guide on SAP Help Portal.

Once the above prerequisites are met, you should submit a Launchpad ticket under LOD-SF-RPO component and provide the following information:

  • Datacenter information
  • Company ID

Recruiting Posting Support team will activate the remaining options and users will be synchronized.

Production accounts (created post Q2 2018) are created automatically and should not require any assistance from Recruiting Posting Support if all implementation prerequisites are met. Also, users should be synchronized automatically within 24 hours if Recruiting Posting permissions are granted. Accounts for preview and dev instances will be created in Recruiting Posting staging environment (Recruiting Posting URLs in Provisioning have to be configured accordingly).

For Production accounts created prior Q2 2018, a form will be sent to customer in order to create the account and start the implementation. The data added in this simple form can be modified once the account is created completely.

If the Recruiting Posting tenant is not created and the production account not provisioned even if the Recruiting Posting license is included in your contract, your Sales representative needs to reach out to SAP Provisioning team. The Product Support will not be able to activate your account in this case.

Please note that Recruiting Posting implementation/migration request should be processed with Medium case priority.

See Also

2798787 - How to Add Users to Posting Profile - Recruiting Posting

2770243 - SSO users synchronization frequency - Recruiting Posting

2686521 - Provisioning settings for Recruiting Posting SSO implementation - Recruiting Posting

Keywords

Recruiting Posting, RPO, Recruiting Management, RCM, Implementation, activation, SSO, enable

, KBA , LOD-SF-RPO-IFC , Interface Creation (SSO Activation) , How To

Product

SAP SuccessFactors Recruiting all versions