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SAP Knowledge Base Article - PreviewSymptom
You went to the Involved Parties tab of a Ticket and cannot find the Sales Unit party to be selected as Role when clicking on Add.
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Environment
SAP HYBRIS CLOUD FOR CUSTOMER
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket ; Sales Unit ; Customer Support ; Employee Support ; Involved Parties ; Party Determination , KBA , LOD-CRM-SRP , Service Request Processing , How To
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