SAP Knowledge Base Article - Public

2654997 - Job Information displays "This information is temporarily unavailable." when changing "as of Today" to a future date


When viewing the Job Information Portlet, you are seeing all permissioned information properly.
 However, when you navigate to "as of Today" and change it to a future date, a message "This information is temporarily unavailable." displays in the Job Information and no other data is displayed.


SuccessFactors - Employee Central

Reproducing the Issue

1. Go to Employee File and scroll to Job Information. You are able to see the Job Information details as you should.
 2. Change the "as of Date" to a future date.


 3. In the Job Information, no data is displayed, instead you see the message "This information is temporarily unavailable".

Job Information_Unavailable.png


This happens because you do not have permission to view future-dated transactions for Job Information Portlet.
 Note that this can also occur to other Portlets such as Personal Information, Addresses, Dependents, Compensation Information and Job Relationships.


1. Go to the Manage Permission Roles.
 2. Select the appropriate Role.
 3. Click on "Permissions..." button.
 4. Go to Employee Data.
 5. Look for the "Future Dated Transaction Alert" section and enable the "View" permission for Job Information.

Employee Data - Future Dated Transaction Alert - Job Info.png


as of today, future dated, this information is temporarily unavailable , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem


SAP SuccessFactors Employee Central all versions