SAP Knowledge Base Article - Public

2655336 - KPI Axis Values Visibility

Symptom

When working with KPIs, you notice that when a certain zoom is applied to the screen, the Axis Value is not displayed on the screen.

Environment

SAP Cloud for Customer

Reproducing the Issue

In order to reproduce this scenario, follow the steps below:

  1. Access the system affected.
  2. On the homepage, click on the affected KPI.
  3. Notice that, when displaying the screen with the zoom set to 80%, the axis values of the KPI are displayed.
  4. Increase the zoom of the screen.
  5. Notice that the axis values of the KPI are not displayed.

Cause

This is caused due to the resolution which is currently available for the chart area on the screen. This may be experienced when a lower resolution or a higher font size is set in the 'Display Settings' of the operating system.

Resolution

In order to prevent this behavior, our development recommendation is to keep a higher resolution in the 'Display Settings' of the operating system, which will address the visibility of the Axis Values of the KPI.

Keywords

KPI; Dashboard; Axis Value; Axis Visibility; Report; Analytics; Analysis; Zoom; , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions