SAP Knowledge Base Article - Public

2655377 - Compa Ratio Shows N/A in Worksheet when Pay Frequency is Changed - Compensation

Symptom

  • Compa Ratio shows N/A in Worksheet when Pay Frequency is Changed in Employee Central
  • Compa Ratio works correctly when Frequency of Pay Range is Annual but not when Frequency is set to Monthly

Environment

SAP SuccessFactors Compensation

Reproducing the Issue

  1. Go to Admin Centre
  2. Go to "Manage Organization, Pay and Job Structures"
  3. Search "Pay Range" and your selected Pay Range
  4. Change Frequency from Annual to Monthly

Resolution

This issue can occur when "curSalary" is mapped to "payComponentGroup" and not to payComponentRecurring.

When we use componentType="payComponentGroup" then the frequency is defaulted to Annual, so we need pay ranges with frequency as Annual to populate the payguide, compa-ratio and range in the compensation worksheet.

Example:

<comp-field-definition id="curSalary" isCustomField="false" isVisible="true" useFor="salary" readOnly="true" width="8" hidePercentage="false" hideAmount="false" percentageReadOnly="false" reloadable="true" displayOrder="42">
<comp-field-label><![CDATA[***]]></comp-field-label>
<comp-field-label lang="de_DE"><![CDATA[***]]></comp-field-label>
<comp-field-label lang="es_ES"><![CDATA[***]]></comp-field-label>
<comp-field-label lang="pt_BR"><![CDATA[***]]></comp-field-label>
<comp-ect-input-field-map componentType="payComponentGroup" componentCode="***" fieldName="***"/>
</comp-field-definition>

In order to be able to use frequencies other than Annual you need to set this to "payComponentRecurring". If you are making this change after worksheets are launched it will require a relaunch again.

Example:

<comp-field-definition id="curSalary" isCustomField="false" isVisible="true" useFor="salary" readOnly="true" width="8" hidePercentage="false" hideAmount="false" percentageReadOnly="false" reloadable="true" displayOrder="42">
<comp-field-label><![CDATA[***]]></comp-field-label>
<comp-field-label lang="de_DE"><![CDATA[***]]></comp-field-label>
<comp-field-label lang="es_ES"><![CDATA[***]]></comp-field-label>
<comp-field-label lang="pt_BR"><![CDATA[***]]></comp-field-label>
<comp-ect-input-field-map componentType="payComponentRecurring" componentCode="***" fieldName="***"/>
</comp-field-definition>

See Internal Memo for further information (Product Support)

Keywords

Pay Component Group, payComponentRecurring, Compa-Ratio, N/A, Frequency, Monthly, Annual, Pay Range , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors Employee Central all versions