Symptom
Navigate to team absence calendar---->Employee names are blank
Environment
- SuccessFactors Employee Central
- Time Off
Cause
Its due to lack of permission
Resolution
Provide below permission to fix this issue
1.User search permission
Navigate to manage permission role---->choose respective role--->click permissions--->General user permission---->Check the boxes "Company info access" and "user search"
2.Provide view permission for first name and last name
Navigate to manage permission role---->choose respective role--->click permissions--->Employee data--->provide view permission for first name and last name
3. Make sure that the First Name and Last Name are present in the User Data File (Admin Center -> Employee Export) for all the direct reports and peers.
4. If after providing the above permission if the names are still not visible, then check if the employee has permission for Employee Export(in any of the RBP roles assigned).
You can check this via Admin Center -> User Role Search.
If yes, then include the direct reports and peers as target popoulation of that RBP role.
The working here is that there are two kind of permission control:
1. User Search + Employee Data + Target Population
2. Employee Export + Target Population
If both of the above permissions are configured, then only the 2nd permission will be checked.
For Example:
Employee XYZ has 2 RBP roles assigned.
RBP Role A has permission User Search + Employee Data and Target Population is set as Direct Reports.
RBP Role B has permission Employee Export and Target population is set as Self.
In this case only the RBP Role B's target population will be checked. Since the target population is set as self , employee XYZ won't be able to see the names in the Team Absence Calendar. You would need to include the Direct reports and peers in the target popoulation.
NOTE: From 1811 release, the above permissions are not required.
Keywords
team absence calendar employee name not visible name , KBA , LOD-SF-EC-TIM , Time Off , Problem