SAP Knowledge Base Article - Public

2655800 - SAP Analytics Cloud integration with Hybris Marketing Cloud returns CORS related error message when creating connection.


  • Integration has been done according to Integration with SAP Analytics Cloud (SAC).
  • Connection was saved and/or working properly so far.
  • When creating the connection the following error message appears in the Console tab of the Google Developer Tool:
    "Failed to load https://<link of your custom IdP>/saml2/idp/sso/<link of your custom IdP> : Redirect from ' https://<link of your custom IdP>/saml2/idp/sso/<link of your custom IdP> ' to ' <link of your custom/corporate iDP>.... has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin ' https://<your SAC tenant URL> ' is therefore not allowed access."


  • SAP Analytics Cloud
  • SAP Hybris Marketing Cloud 1805

Reproducing the Issue

  1. Set up the integration according to the official guide.
  2. Try to create a connection.


  1. Integration guide has been changed, but changes were not made accordingly.

  2. Previously created communication user is locked which is blocking the authentication flow between the two applications.


  1. Follow the latest available version on Help Portal for Hybris Marketing Cloud when setting up the integration.

  2. Delete and re-create the communication user on Hybris Marketing.

See Also

Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0