SAP Knowledge Base Article - Public

2655945 - How to export Families and Roles via Provisioning - Job Description Manager

Symptom

How to export Families and Roles via Provisioning?

**NOTE: This process can only be used for customers who are still on JDM. Customers on JPB cannot use this process**

Environment

SAP SuccessFactors Job Description Manager

Resolution

As a customer, you do not have access to Provisioning. Please engage with Certified Partners to assist. If you do not have an implementation partner, create a case with Technical Support with the following:

  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Details of requested changes:
  • Approval:

Create a scheduled job by following the steps in Managing Scheduled Jobs - Creating Job Requests for the Family and Role Mapping Export job type.

NoteIt is not possible to pull any report for families and roles from frontend if the customer is in JDM.

See Also

Managing Scheduled Jobs - Creating Job Requests

Keywords

Families & Roles, Families & Roles, Family, Role, Export, JDM, Job, Job Description Manager, jobs, scheduling, exports , KBA , LOD-SF-TIH-JDM , Job Description Manager , LOD-SF-PLT-JOBS , Scheduled Jobs , How To

Product

SAP SuccessFactors HCM Suite all versions