Symptom
Unable to use Upload Multiple Documents feature in Employee Portal, below error is displayed
This Control is Currently Disabled. You might not have the right permission level to use this, you might need to select an object or item, or the control might not work in this context
Environment
SAP SucessFactors Onboarding
Reproducing the Issue
- Navigate Employee Portal
- Site Actions
- View all site content
- EN
- Home From the top menu
- select Documents Hover to Upload documents, view error
Cause
2016 version of Microsoft Office is used on your machine
Resolution
Pre-requisites
- Internet Explore Browser must be used
- Microsoft Office 2010 or 2013 should be installed on your machine
- In Internet Explore, Manage Add-ons, STSUpld.UploadCtl add-on must be enabled
Note: Feature is not compatible with Office 2016, and STSUpld.UploadCtl add-on comes with Office 2010 and 2013
Keywords
Upload Multiple Documents, Employee Portal , KBA , LOD-SF-OBD-EP , Portal , Problem
Product
SAP SuccessFactors Onboarding all versions