SAP Knowledge Base Article - Public

2656122 - Unable To Find Production Order Which Triggered An Inspection

Symptom

When you try to find the Production Order which triggered an Inspection, system displays below message :

No Records found

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Quality Control Workcenter.
  2. Go to Monitoring view and choose Inspections sub view.
  3. Choose All Inspections and find relevant Inspection ID.
  4. Under column: Reference, you see Production Order ID created against Inspection ID.
  5. Now go to Production Control workcenter.
  6. Go to Production Orders view and choose By Order Header.
  7. Choose All Production Orders and find required Production Order ID.
  8. Choose Go.
  9. Here system displays message: No records found.

Cause

The status of the Inspection is Canceled, it is only when the order that triggered the inspection is deleted, the system sends this information from production to quality assurance, where the inspection and its related objects are cancelled. Since the production order is deleted against the Inspection hence it is not available in the view.

The inspection cannot have the status Cancelled if the related production order has not been deleted.

Resolution

  1. Go to Quality Control Workcenter.
  2. Go to Monitoring view and choose Inspections sub view.
  3. Choose All Inspections and find relevant Inspection ID.
  4. Here you see the Status of an Inspection ID as Canceled.
  5. This is an expected system behavior.

Keywords

Inspection, Canceled, production Order deleted, canceled inspection. , KBA , AP-PE-ORD , Production Order , Problem

Product

SAP BUSINESS BYDESIGN 1705 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805