SAP Knowledge Base Article - Preview

2656179 - S-User ID cannot Submit (send) an incident to SAP - SAP ONE Support Launchpad

Symptom

  • Cannot click Submit on the incident form
  • Cannot send an incident to SAP
  • Submit is grayed out
  • I can create an incident but cannot submit it
  • Error: Your incident could not be submitted to SAP

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Environment

SAP ONE Support Launchpad

Keywords

send incidents to SAP, report an incident, super user/administrator, authorization, S-User ID , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-USR , User Administration , How To

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