SAP Knowledge Base Article - Public

2656182 - Alternate Language for Russia Address is not Saved in Workflow


Why are my alternate language Address fields not saving after approval of the workflow?


  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. Navigate to Example User with Russian Locale
  2. Navigate to Employee Information for User 
  3. In Employee Address > Click on 'Edit' 
  4. Select Effective Date > Click Confirm 
  5. Scroll down to the 'Address' section you want to update for the Alternate language
  6. Click on 'Show Alternate Language' 
  7. Make a change to any of the 'Alternate Language' fields that will trigger a workflow for approval
  8. Click Save > Workflow Shows Up > Click 'Confirm' 
  9. Refresh page > Notice there is a pending change 
  10. Visit the Workflow you just created
    • Results:
      The changes made are not captured in the workflow
  11. Change the approver for the workflow so that you can approve it > Then Approve the workflow
  12. Navigate to the User > Address Portlet > Click Edit > expand the Alternate Language for ‘Permanent Residence (Home) Address’ 


  • See changes are not saved


Expected Behavior:

  • When the workflow is triggered, the value should show up in the workflow prior to approval
  • After approval, the values present that were changed on the workflow approval page, then will get written to the database

In this Scenario: 

  • The new value is not present in the Workflow Approval page
  • Thus the system is unable to write the value to the database due to not being able to validate the values
  • This issue has been identified and logged under ECT-100776


  • This issue is currently being investgated by our Development team
  • There is no target fix date at this time


  • Remove the Workflow from the Alternate Language for the system to validate, and the values will save to the database accurately

Additional Notes:

  • This does not affect the Primary Language fields in the Address Portlet, and all functions are working as expected
  • There is no need to remove the workflow validations from the Primary Language Address Portlet Fields


Success Factors, SFEC, SS FF, SFSF, SF EC, ect 100776, ECT-100776, workflows, wfl, russia, address portlet, address1-alt1 , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors HCM Core 1805