SAP Knowledge Base Article - Public

2656268 - Organization Units Show up in Accounts Work Center View.


You find the Organization Units that maintained under Org Structures also show up in Accounts Work Center View.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Organizational Management work center.
  2. Go to the Org Structures work cente view.
  3. Click on New button to create a new Org Unit.
  4. Enter the required fields and Save.
  5. Then go to the Customers work center.
  6. Navigate to the Accounts work cente view.
  7. You fine the Org Unit you created is displayed as an account there.


You have set the Org Unit as Company. Due to this, an account is automatically created by the system.

The Company is a business partner, thus for any org unit that set as Company, system will create a corresponding account for it.


This is the expected system behavior.

See Also

2614345 - Unable to Find Sales Office on Value Help From Sales Data Tab on Accounts


Org Structures;Org Unit;Company;Account; , KBA , LOD-CRM-ACC , Account , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions