SAP Knowledge Base Article - Public

2656434 - Not all fields visible on Payment information


Some fields are missing right in the payment information portlet after downloaded it from the SuccessStore. Example fields are: User/Employee ID, Effective start date, Effective End Date.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors
  • Employee Central 2.0
  • Payment Information

Reproducing the Issue

Navigate to any employee payment info portlet and click edit and proceed:


You will find fields fields are missing, for example:

User/employee ID

Effective start date

Effective End Date


  • Go to Manage Configuration UI admin tool.
  • Navigate the payment information id which is in use.
  • Move cursor to employee id/effective start/end date fields which ever is not available on the Payment info page of the employee.

edit pro.PNG

Click the pen icon, you would see the below screen:


Change the visibility to "yes" for every field that you want to make visible.

Now logout and re-login to the instance and check for the field under payment information for the employee.


Fields are visible on PI.PNG

See Also

 2248231 - Payment Information portlet does not show all the expected fields after Migration or Configuration


Fields missing on Payment information portlet, employee id not available on payment info, effective start date and effect end date not available. , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions