Symptom
Some fields are missing right in the payment information portlet after downloaded it from the SuccessStore. Example fields are: User/Employee ID, Effective start date, Effective End Date.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors
- Employee Central 2.0
- Payment Information
Reproducing the Issue
Navigate to any employee payment info portlet and click edit and proceed:
You will find fields fields are missing, for example:
User/employee ID
Effective start date
Effective End Date
Resolution
- Go to Manage Configuration UI admin tool.
- Navigate the payment information id which is in use.
- Move cursor to employee id/effective start/end date fields which ever is not available on the Payment info page of the employee.
Click the pen icon, you would see the below screen:
Change the visibility to "yes" for every field that you want to make visible.
Now logout and re-login to the instance and check for the field under payment information for the employee.
See Also
Keywords
Fields missing on Payment information portlet, employee id not available on payment info, effective start date and effect end date not available. , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , How To