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SAP Knowledge Base Article - PreviewSymptom
- SAP users can login successfully to BI LaunchPad/ CMC while providing blank or wrong SAP System and SAP Client values (1 digit or 2-digit values).
- Error: “Account information not recognized: Failed while trying to obtain the connection provider object for system <SAP_System>. Unknown entitlement system: <SAP_System>. Logon cannot proceed.” when providing 3-digit values for both SAP System and SAP Client fields.
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Environment
SAP BusinessObjects Business Intelligence Platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
blank, wrong, missing, empty, incorrect, digits, BW , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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