Symptom
-
One or more Central Management Servers (CMS) fail to start. In addition, no new Server Intelligence Agents can be added to the cluster.
- Trace logs captured from either CMS*.log or AddNode*.log contain log messages like the following:
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SResourceSource::LoadString Initialization Failure
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SIServerController:run: Fail to initialize or uninitialize. Reason is The root server reported an error Initialization Failure. (Reason: Missing critical system object type. Kind: LicenseRestriction. (FWB 00037)Missing critical system object type. Kind: LicenseRestriction. (FWB 00037) Unable to find LicenseRestriction kind.).:Missing critical system object type. Kind: LicenseRestriction. (FWB 00037) Unable to find LicenseRestriction kind.
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Environment
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SAP BusinessObjects Business Intelligence Platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
BI 4.0 4.1 4.2 4.3 , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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