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2656603 - CMS fails to start / AddNode fails: "Missing critical system object type. Kind: LicenseRestriction"

Symptom

  • One or more Central Management Servers (CMS) fail to start. In addition, no new Server Intelligence Agents can be added to the cluster.
  • Trace logs captured from either CMS*.log or AddNode*.log contain log messages like the following:
    • SResourceSource::LoadString Initialization Failure
    • SIServerController:run: Fail to initialize or uninitialize. Reason is The root server reported an error Initialization Failure. (Reason: Missing critical system object type. Kind: LicenseRestriction. (FWB 00037)Missing critical system object type. Kind: LicenseRestriction. (FWB 00037) Unable to find LicenseRestriction kind.).:Missing critical system object type. Kind: LicenseRestriction. (FWB 00037) Unable to find LicenseRestriction kind.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI 4.0 4.1 4.2 4.3 , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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