2656620 - CPM Activities and Achievements tabs not visible

Symptom

In Continuous Performance Management, the 'Activities' and 'Achievements' tabs are missing, only the 'Feedback' tab is displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

Login as an employee or manager;
Navigate to Continuous Performance Management;
Activities tab and Achievements tab are missing, only the Feedback tab is displayed;

Rep 1.png

Cause

This occurs because the user does not have permissions to view or edit the 'Activities' and 'Achievements' tabs.

Resolution

Go to Admin Center > Set User Permissions > Manage Permission Roles;
Select the affected permission group;
Select 'Permission Settings' > Continuous Performance Management;
Select 'View/Edit permissions' for 'Achievement' and 'Activity'.

Rep 3.png

Note: The 'Other Topic' setting is only visible if the 'Enable Other Topics' option is enabled.

To enable Other Topics and Coaching:

Go to Admin Centre > Performance Management > Continuous Performance Management
Select 'Enable Other Topics' and 'Enable Coaching'

Rep 2.png

Go to Continuous Performance Management
Activities and Achievements tabs are now displayed

Rep 4.png

Note:

Keep in mind that the target population set for the permission role that includes the Activities/Achievements/Other Topics permissions will also control visibility of the tabs.

Keywords

continuous performance management, cpm, activities, achievements, tabs, other topics, coaching, not visible, not displayed, missing , KBA , csg_q , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem

Product

SAP SuccessFactors HXM Suite all versions

2656620 - CPM Activities and Achievements tabs not visible - Continuous Performance Management