SAP Knowledge Base Article - Public

2656682 - User Cannot View or Edit Job Requisition - Recruiting Management


When a user selects a job requisition they see just the job title and a blank page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. Go to Recruiting
  2. Select a Job Requsition 
  3. Only Job Title will Appear


The reason why the job appears blank is because the Job Role associated to the Job Profile is blank.

In order to check this you will need to perform the following steps.

  1. Select Recruiting
  2. Select Candidate or Job Posting
  3. Go to Job Profile 
  4. Error received with Fingerprint 5c2ddc608a0a8575ecd5b7ba817b3ceac7da69c5


In order to resolve the issue the customer will need to update the information missing in the Job Profile.

  1. Admin Center 
  2. Manage Data
  3. Search JobReqJobProfile
  4. Pick the Affect Job Req 
  5. Select View Job Profile


  6. Press edit 
  7. Update the missing information

Once this has been completed then the Job Req should be visible.


5c2ddc608a0a8575ecd5b7ba817b3ceac7da69c5, Blank Job Requisition, Cannot see Job Requsition, Blank Page; , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem


SAP SuccessFactors Recruiting all versions