2656729 - Exception when attempting to unassign item using User Needs Mgmt Tool

Symptom

Receive stack error when scheduling job for User Needs Mgmt Tool to remove item from multiple users learning plan:

com.plateau.common.jobscheduling.api.JobBatchProcessingException: com.plateausystems.elms.util.helper.ElmsDeleteException: Cannot delete the components from the SF CDP due to WS exception
...
Caused by: com.plateau.sfintegration.impl.webservices.out.cdp.service.CDPServiceException: com.plateausystems.elms.util.helper.ElmsFinderException: could not get ComponentVO
...
Caused by: com.plateausystems.elms.util.helper.ElmsFinderException: could not get ComponentVO
...
Caused by: com.plateausystems.elms.util.helper.ElmsNoRecordFoundException: getComponentVO(pk): Could not find record <Customer's Item key here>

Environment

SAP SuccessFactors Learning Management System (LMS)

Product

SAP SuccessFactors Learning all versions

Keywords

SF Learning LMS management need items executed schedule scheduled java errors , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem

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