SAP Knowledge Base Article - Public

2656814 - Approval Note is Not Available in Customer Invoices


You have sent back an approval task of customer invoice for revision with a note. You expect this approval note is available in the customer invoice. But it is not displayed.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Managing My Area work center.
  2. Go to the Approvals view.
  3. Select the Approval task of customer invoice ABC. (ABC represents the ID of the customer invoice)
  4. Select Edit and add notes in the right bottom
  5. Go to Customer Invoicing work center.
  6. Go to Invoice Documents view.
  7. Find and open the customer invoice ABC, you are not able to find the approval note anywhere.


Currently approval note is not copied down to the customer invoice documents.


This is the designed system behavior.


Customer Invoice; Approval Note , KBA , AP-CI-CI , Customer Invoice , How To


SAP Business ByDesign 1805 ; SAP Business ByDesign 1808