SAP Knowledge Base Article - Public

2657141 - System Allows the User to Enter Greater Quantity in Goods and Service Receipts Documents

Symptom

You are creating goods and service receipts for more quantities than the ordered quantity. System shows the warning message and allowed the user to enter greater quantity than the ordered quantity

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Goods and Service Receipts work center
  2. Go to Receipts and Return view
  3. Select Show by Documents
  4. Select the relevant Purchase Order and select New Goods and Service Receipts button
  5. Enter a value more than Ordered Quantity
  6. System allows the user and warning message appears

Cause

When the delivered quantity is exceeded in the goods receipt document, system shows a warning message.
Warning - Item 1: Ordered quantity of purchase order item exceeded

Delivered Quantity specifies the quantity that is confirmed for an item in a goods and services receipt. By default, the Delivered Quantity field in the goods and services receipt is prefilled with the Ordered Quantity of the corresponding purchase order and can be updated by the user. If the user enters a Delivered Quantity, which is greater than the Ordered Quantity, then you can set up approval process for goods and services receipt before it can be released. This is an expected behavior

Resolution

System will allow the user to enter greater quantities in goods receipt document and it will throw a warning message. In case, if you still expects an error message, you can approach partner development team and ask them to create PDI add on to raise an error message instead of warning.

Keywords

Ordered quantity of purchase order item exceeded , KBA , ordered quantity of purchase order item , delivered quantity exceeded , AP-GSP-GSA , Goods and Service Acknowledgement , Problem

Product

SAP Business ByDesign all versions