SAP Knowledge Base Article - Preview

2657246 - WorkflowRule Field Update Is Returned with an Empty Value for a Field on Leads

Symptom

You created a workflow rule to update field XYZ (XYZ represents the name of the field) on leads with the following details:

Timing: On Every Save
Rule Type: Field Update (Copy from field "Company")

However, the field gets only updated when a lead is changed and saved again after creation.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

workflow rule field copy, field copy, extension field workflow rule, lead workflow rule, field update workflow rule, lead field update , KBA , LOD-CRM-WKF , Workflow , Problem

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