SAP Knowledge Base Article - Public

2657379 - Unable to Change Currency in the Sales Quote

Symptom

Unable to Change Currency in the Sales Quote

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quote view.
  3. Search for the Sales Quote XYZ1( where XYZ1 represent the sales quote name) and open it.
  4. Go to the Products facet and click on the Add button to add a product.
  5. Once product is added change the currency under the Price column.

You will see the change currency is not reflected in overall sales quote documents.

Cause

The currency (hidden field) can be changed in the quote itself. Please assure that Exchange Rates for Currencies are part of master data then.

Resolution

This is an expected system behavior. You need to change the currency in the header of quote XYZ1 to reflect it in overall document.

See Also

SAP Help Portal:

Keywords

Currency foreign sales quote , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions