Symptom
A User has feed updates in Feed work center view but these feed updates are missing in the Feed tab of Employee work center.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
-
Go to Feed work center
- There are feed updates for the user XYZ (Where XYZ indicates the user name)
- Now go to People work center
- Navigate to to Employees view
- Open the Employee profile of the user XYZ
- Navigate to the Feed tab
- Some feed updates are missing
Cause
The feeds which can be viewed by anyone are shown on the Employees → Feed tab. The reason for this is that, the feeds tab of Employee can be viewed by anyone who is assigned this work center view for their business user or role. So we cannot show context or user specific feed updates here.
Where as, the feed updates in the Feed work center screen is specific to the user and all updates related to the user can be displayed.
Resolution
This is the expected system behavior.
Keywords
feed, employee, missing, no records, feed update , KBA , feed , SRD-CC-FED , Feeds , How To