SAP Knowledge Base Article - Preview

2657661 - SC performance after upgrading to FP12 when opening IVRs

Symptom

Opening IVRs in SC (System Configurator) takes log time (several minutes)


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Environment

SAP Contact Center 7.0 FP12

Product

SAP Contact Center, on-premise edition 7.0

Keywords

IVR performance SC log spinning wheel , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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