SAP Knowledge Base Article - Public

2657662 - Two Customer Information Fields In Customer Invoices


You can see two fields stating Customer Information for Line Items in Customer Invoices.


SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Customer Invoicing workcenter.
  2. Select the Invoice Document view.
  3. Open any invoice.
  4. Navigate to the Items tab.

In the bottom you can see two fields with values Customer Information and Customer Information (Inherited).


This is the expected system behaviour as both fields serve a seperate purpose:

  1. Customer Information (Inherited) displays the information that is passed on from preceding documents.
  2. Customer Information is to add values into the field that are not passed from preceding documents.

See Also

Knowledge Base Article 1857439 - Customer Information Field Added at the Header Level of the Sales Order is Getting Transferred to Each Item in the Customer Invoice


Kundenrechnung, Customer Invoice, Customer Information, Kundeninformation, , KBA , AP-CI-CI , Customer Invoice , How To


SAP Business ByDesign 1805 ; SAP Business ByDesign 1808