2657662 - Two Customer Information Fields In Customer Invoices

You can see two fields stating Customer Information for Line Items in Customer Invoices.

SAP Business ByDesign

1. Navigate to the Customer Invoicing workcenter.
2. Select the Invoice Document view.
3. Open any invoice.
4. Navigate to the Items tab.

In the bottom you can see two fields with values Customer Information and Customer Information (Inherited).

This is the expected system behaviour as both fields serve a seperate purpose:

1. Customer Information (Inherited) displays the information that is passed on from preceding documents.
2. Customer Information is to add values into the field that are not passed from preceding documents.

Knowledge Base Article 1857439 - Customer Information Field Added at the Header Level of the Sales Order is Getting Transferred to Each Item in the Customer Invoice

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