SAP Knowledge Base Article - Public

2657682 - Email address is Not Valid

Symptom

Error: Email address www is not valid.

Environment

HTML5 & RUI

Reproducing the Issue

  1. Go to the Sales work center
  2. Go to the Sales quote view
  3. Open sales quote XYZ (XYZ represents sales quote id)
  4. Click on Action
  5. Clickon Submit for approval

Error message: Save Failed, Email address www is not valid.

Cause

Wrong email address is maintain for account's contact under involved parties tab.

  1. Go to the sales work center
  2. Go to the sales quote view
  3. Open sales quote XYZ
  4. Go to Involved parties tab
  5. Select the party role Account
  6. Go to Sub tab Contacts
  7. Here you can that wrong email address is maintained.

Resolution

Please correct the contact's email address to avoid error message.

Keywords

Error: Email address is not valid, Sales Quote, Approval , KBA , email address is not valid , sales quote , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions