SAP Knowledge Base Article - Public

2657760 - Print Options for the Career Worksheet

Symptom

  • When printing out the Career Worksheet, all the data is visible, except the Competency bar chart, which does not populate.
  • The Job Description Print option does not populate when printed or previewed

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

SAP SuccessFactors Career Development Career Worksheet

Reproducing the Issue

Go to:

  1. Development
  2. Career Worksheet
  3. In the example below you can see the Competency Bar Chart

Career Worksheet Bar Chart.png

     4. Try to print; either via Ctrl + P or File to Print
     5. The print-out includes all information from the page, except for the Competency Bar Chart, which appears blank:

career Worksheet Bar Chart print out.png
This behavior is similar with 'Print to PDF' function.

The option for printing the Job Description also does not populate when printed

Job Role Description does not print.png

Cause

  • For printing the bar graph additional settings are required in Print Setup Options
  • The Browser Print Function is not currently supported for the Job Description in Career Worksheet. This can however, be done via Manage Job Profiles in Admin Center - see section 2 below

Resolution

Section 1 - Bar Graph

To get the bar graph to print, you need to enable the 'Background Graphics' under the Settings menu in Chrome:

Career Worksheet print options.jpg

In IE11 you need to enable this in Page Setup:
  1. Click on the cog wheel top right
  2. Print
  3. Page setup:

IE11 Page Setup.jpg

     4. Then enable Print Background Colors and Images:

IE11 Print Background Images.jpg

The bar graph will now populate

Section 2 - Job Description

To print out the Job Description details - with Job Profile Builder enabled - you can go to:

  1. Admin Center
  2. Manage Job Profiles
  3. Select any role

Select Job Role manage job profile.jpg

    4. Click 'Next'

Edit Job Profile.jpg

    5. In the next interface you now have the option to Print:

Print Job Description.jpg

This option will print out all the details:

Print preview for Job details.jpg

SAP Note: this behavior also applies to printing out the Role Readiness form. It will not print the background images (Gap Graph) unless you use the above workarounds.

Keywords

Career Worksheet, Print function, Print to PDF, Career Worksheet V12 , KBA , LOD-SF-CDP-CW , Career Worksheet , Problem

Product

SAP SuccessFactors Succession & Development all versions