SAP Knowledge Base Article - Public

2657905 - Block Customer from Sales Order Creation in S/4HANA Cloud


A customer needs to be blocked from sales order creation in S/4HANA Cloud


  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the App "Create Sales Orders"
  2. Enter the customer number
  3. Customer is not yet blocked and can create the sales order


Customer is not yet blocked


  1. Open the App "Maintain Business Partner"
  2. Enter the  Business Partner number
  3. Choose the Customer role
  4. Open the Sales and Distribution Section
  5. Enter "Y1" Overall block in either the field "All Sales Areas:" or "Selected Sales Area:"
  6. Save the changes
  7. Open the App "Create Sales Orders"
  8. Enter the customer number 
  9. The creation will not be possible and the message "Customer XXX has been assigned order block: Overall block"


S4, HANA, S4CORE, Overall block, Create Sales Orders, Maintain Business Partner , KBA , LO-MD-BP-CM , Customer Master , Problem


SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions