SAP Knowledge Base Article - Public

2657910 - Unable to upload an image or a file on SAP Jam/Work Zone


  • The option 'Upload a File' does not appear in Work Zone/JAM.
  • You are not able to upload, save an uploaded file or have an issue while uploading file to SAP Jam or Work Zone.


  • SAP SuccessFactors Work Zone
  • SAP Jam Collaboration


You not have enabled the feature that enables upload of files on Jam/Work Zone.


You need to enable "Enable File Sharing" feature, to do so follow the steps below:

  • Go to Administrator console > Feature Enablement -> Features -> Feature Management > Enable File Sharing 


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SAP Jam Collaboration all versions