SAP Knowledge Base Article - Public

2657910 - Unable to upload an image or a file on SAP Jam/Work Zone

Symptom

  • The option 'Upload a File' does not appear in Work Zone/JAM.
  • You are not able to upload, save an uploaded file or have an issue while uploading file to SAP Jam or Work Zone.

Environment

  • SAP SuccessFactors Work Zone
  • SAP Jam Collaboration

Cause

You not have enabled the feature that enables upload of files on Jam/Work Zone.

Resolution

You need to enable "Enable File Sharing" feature, to do so follow the steps below:

  • Go to Administrator console > Feature Enablement -> Features -> Feature Management > Enable File Sharing 

Keywords

Image file doc video, upload file, work zone, jam, cannot upload file, upload file button , KBA , LOD-SF-JAM-WID , Widgets , LOD-SF-JAM-CNT , Content, File Sharing & Upload , LOD-SF-SWZ-CNT , General Content (File Download & Upload) , How To

Product

SAP Jam Collaboration all versions