SAP Knowledge Base Article - Public

2657935 - Candidate Records Not fetched in Reports-Onboarding.


  • Customer Reported Applicants have completed the paperwork and  in Orientation Step. However, when generating the report for Orientation Step, candidate is not showing in report. 


  • Applicable To All DataCenters.
  • Onboarding.
  • Reports.

Reproducing the Issue

  • Please provide step-by-step instructions on how to reproduce your issue:
  • Step 1: Navigate to Onboarding.
  • Step 2: Go to the Reports.
  • Step 3: Select the criteria as: Process: Staff onboarding Filter: Activity Activity: Orientation Step From Date: 05/01/2018 To Date: 05/31/2018 Radio Button: All Activities
  • Step 4: Submit


  • Candidates Records will be pulled in Reports based on Activity Creation Date Logic.
  • For Example:Onboarding activity of candidate created on 1-mar-2018 and candidate completed orientation step on 2-Apr-2018.
  • When you run the report between 1-Apr-2018 to 30-Apr-2018 ,candidate record will not be fetched even he completed his Orientation Step on 2-Apr-2018.
  • When you run the report between 1-Mar-2018 to 30-Apr-2018 ,candidate record will be fetched since activty creation date is 1-mar-2018.
  • Report Tab will fetch record based on activity creation date of candidate and not based on step completion date.


  •  Orientation Step
  • NES Step
  • PHV Step
  • Advance reports.
  • Reports.
, KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors Onboarding 1802