SAP Knowledge Base Article - Public

2658150 - Territory Field is Visible in Quote Advance Search in Offline Mode

Symptom

Territory field is visible in quote advance search in offline mode, even though territory management is not scoped.

Environment

RUI Offline mode

Reproducing the Issue

  1. Login to system in offline mode
  2. Go to the Sales work center
  3. Go to the Sales Quote view
  4. Click on Advance search
  5. Go to Organizational Assignment section

Territory field is available which should not

Cause

As territory management scoping element is not enable in scoping, so territory field should not be visible in sales quote advance search.

Territory field is not visible in sales quote advance search in online mode.

Resolution

An enhancement is needed to hide the Territory field in offline.

This enhancement has been added to the Product Backlog in order to enhance the functionality with next release SAP Cloud for Customer.

Keywords

Territory field, Sales Quote, Advance search, Offline mode , KBA , offline mode , sales quote , advance search , territory field , visible , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-TM , Territory Management , Product Enhancement

Product

SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808