SAP Knowledge Base Article - Public

2658237 - Web Services button not shown for Tickets in Fiori Client


WebServices button is not shown in the Tickets in Fiori Client


SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to Fiori Client.
  2. Open any Ticket.
  3. Here Webservice button is not visible.
  4. You have added the mashup in Silverlight and given the appearence as "Web Services Menu".
  5. Since Tickets works on Different floor plan for HTML and Fiori, this will work only in HTML5.


The option of "Appearance" is not available when adding Mashups via HTML5.


This is the current system behavior


Web Sevices button, Webservice in tickets, Webservices fiori , KBA , web sevices button , AP-RC-MOB-UIF , Responsive UI , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions