SAP Knowledge Base Article - Preview

2658393 - Account and Contact Person Are Not Copied into the Activity Task from Source Document

Symptom

A Workflow Rule has been configured to trigger the creation of an Activity Task for a certain sales document (e.g. Opportunity, Lead, Sales Order). When the Activity Task is created through the Workflow Rule the Account and Contact Person of the source document are not copied automatically into the Activity Task.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Account, Contact Person, Workflow Rule, Activity Task , KBA , LOD-CRM-WKF , Workflow , How To

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