SAP Knowledge Base Article - Preview

2658454 - Workflow Rule to Trigger Action "Refresh from Activity Plan" Not Working

Symptom

You have created a Workflow Rule to trigger the action "Refresh from Activity Plan" in order to assign Survey automatically to a Lead, but it is not working when you define the condition based on Creation Date time for the Activity Routing Rule.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Creation Data, Condition, Workflow Rule, Activity Routing Rule, Activity Plan , KBA , LOD-CRM-WKF , Workflow , How To

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