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SAP Knowledge Base Article - PreviewSymptom
You have created a Workflow Rule to trigger the action "Refresh from Activity Plan" in order to assign Survey automatically to a Lead, but it is not working when you define the condition based on Creation Date time for the Activity Routing Rule.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Creation Data, Condition, Workflow Rule, Activity Routing Rule, Activity Plan , KBA , LOD-CRM-WKF , Workflow , How To
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