Symptom
The action Set as Complete is missing in offline mode for sales order.
Environment
SAP Cloud For Customer Extended App
- Windows
- iOS
- Android
Reproducing the Issue
-
Go to the Sales work center.
- Select the Sales Order view.
- Click the Create icon (plus sign +) to create the sales order.
- Fill in all the mandatory fields.
- Click the Save button.
- Open the created order and go to the Product facet.
- Click the Add button and add the relevant product.
- Save the changes.
- Click the Actions button.
- Select the Set as Complete option.
- Click the user profile.
- Select the Sych Now option.
- Select the Go Offline option.
- Search and open the created sales order.
- Click the Actions button.
You can see that the Set as Complete option is missing.
Cause
The Set as Complete option has not been enabled because internal pricing in offline for internal sales orders is not supported.
Resolution
This is expected system behaviour.
Keywords
Set as Complete, Offline, Sales Order. , KBA , LOD-LE-CQP-CO , Lean Sales Orders , AP-RC-MOB-OFL , Offline for HTML5 Mobile , Problem
Product
SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808