2658668 - How To Set Up an E-Mail Notification for Tasks

You want to set up an e-mail notification for your user to receive an e-mail notification when a Business Task is created.

SAP Business ByDesign

The Inbox work center view has the feature Subscribe to Tasks, which sends a notification e-mail to the user when a task of the type they are subscribed to is created.

For this document, we will use the Sales Quote Approval task as an example.

In order to set up the subscription, please follow the below steps:

1. Go to the Home work center.
2. Enter the Inbox view.
3. Click on the Subscribe to Tasks button.
4. In the Task Subscription screen, expand the option Managing My Area -> Sales.
5. Mark the checkbox for the Task: Approve Quote <Sales Quote ID> - <Account> - <Sales Quote Total>.
6. Click on the Save and Close button.

The user now also receives an E-Mail when a new Sales Quote Approval task is being created.

Note:

All approval tasks enabled for subscription can be encountered under the Managing My Area section of the list (similar to the example above).

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