Symptom
- After migrating our system to another operation system, we are facing issues with creating letters in the CRM interaction center
- When creating letters or faxes, you get error "The Office control is not responding. Possibly the plug-in of the browser is deactivated or not installed.".
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Environment
-
SAP Customer Relationship Management 7.0
- SAP enhancement packages for SAP CRM
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions
Keywords
KBA , CRM-IC-CHA-FAX , Fax Integration , CRM-IC-CHA-LET , Letter Integration , Problem
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