Symptom
Assignment Profile APM fails with an error
Environment
SAP SuccessFactors Learning
Reproducing the Issue
1. Run the Assignment Profile Synchronization APM
2. APM fails with the following error:
Assignment Profile fails with the following error:
Caused by: java.lang.InterruptedException
at com.plateau.common.core.api.InterruptibleInvocationHandler.handleThreadInterrupted(InterruptibleInvocationHandler.java:91)
at com.plateau.common.db.api.InterruptibleJdbcObjectProxyFactory$InterruptibleJdbcObjectProxy.handleThreadInterrupted(InterruptibleJdbcObjectProxyFactory.java:183)
at com.plateau.common.core.api.InterruptibleInvocationHandler.doBeforeInvoke(InterruptibleInvocationHandler.java:98)
at com.plateau.common.core.api.InterruptibleInvocationHandler.invoke(InterruptibleInvocationHandler.java:70)
at com.plateau.common.db.api.InterruptibleJdbcObjectProxyFactory$InterruptibleJdbcObjectProxy.invoke(InterruptibleJdbcObjectProxyFactory.java:155)
... 60 more
Job timeout on: 2018-06-10 06:26:05.908639 reason: Job batch was running for longer than 360 seconds
ORA-01013: user requested cancel of current operation
Cause
The amount of data in the job run is too large, hence it cannot finish in 360 seconds and produces a timeout.
Resolution
As per Operations Team:
ORA-01013: user requested cancel of current operation:
It's a common error message that after a timeout, the job is cancelled. It seems that the amount of data that the job is processing is too huge and it's not enough for 360 seconds.
Please try to run the job in batches to avoid a huge amount of data.
Keywords
Learning, Management, System, Assignment Profile Synchronization, APM, fail, timeout, error, ORA-01013, ORA-01013: user requested cancel of current operation, Job batch, 360 seconds, Assignment Profile APM , KBA , LOD-SF-LMS-ASP , Assignment Profile , Problem
SAP Knowledge Base Article - Public