Symptom
Assignment Profile fails with the following error:
Caused by: java.lang.InterruptedException
at com.plateau.common.core.api.InterruptibleInvocationHandler.handleThreadInterrupted(InterruptibleInvocationHandler.java:91)
at com.plateau.common.db.api.InterruptibleJdbcObjectProxyFactory$InterruptibleJdbcObjectProxy.handleThreadInterrupted(InterruptibleJdbcObjectProxyFactory.java:183)
at com.plateau.common.core.api.InterruptibleInvocationHandler.doBeforeInvoke(InterruptibleInvocationHandler.java:98)
at com.plateau.common.core.api.InterruptibleInvocationHandler.invoke(InterruptibleInvocationHandler.java:70)
at com.plateau.common.db.api.InterruptibleJdbcObjectProxyFactory$InterruptibleJdbcObjectProxy.invoke(InterruptibleJdbcObjectProxyFactory.java:155)
... 60 more
Job timeout on: 2018-06-10 06:26:05.908639 reason: Job batch was running for longer than 360 seconds
ORA-01013: user requested cancel of current operation
Environment
SAP Successfactors Learning Management System
Reproducing the Issue
1. Run the Assignment Profile Synchronization APM
2. APM fails with the error on the Symptom section of this KBA
Cause
The amount of data in the job run is too huge, hence it cannot finish in 360 seconds and produces a timeout.
Resolution
As per Operations Team:
ORA-01013: user requested cancel of current operation:
It's a common error message that after a timeout, the job is cancelled. It seems that the amount of data that the job is processing is too huge and it's not enough for 360 seconds. Please try to run the job in batches to avoid a huge amount of data.
Keywords
LMS, Learning, Management, System, Assignment Profile Synchronization, APM, fail, timeout, error, ORA-01013, ORA-01013: user requested cancel of current operation, Job batch was running for longer than 360 seconds, Assignment Profile APM , KBA , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Problem