SAP Knowledge Base Article - Public

2659030 - Global Benefits : Add Enroll Dependents Button doesn't exist under Enroll Dependents


When you try to enroll a user into a Benefit plan, "Add Enroll Dependents" option is missing under "Enroll Dependents" field

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  •   SAP SuccessFactors HCM Core - All Versions
  •   Employee Central - All Versions

Reproducing the Issue

  1. Navigate to user's profile and go to Benefits overview
  2. Select "Enroll Now" for any benefit plan
  3. Go to Enroll Dependents and button to add don´t exist


This happens due to an incorrect configuration of the Benefits UI and / or Role-Based Permissioning


  1. Go to Manage Configuration UI and look up for the relevant Benefit Screen ID
  2. Select Edit properties on the UI group that has the dependents section
  3. The Value for Add New Record under Control Options needs to be set as Yes


  1. RBP Configuration : Go to Manage Permission Roles -> (Select the respective Role) -> Miscellaneous Permissions -> Enable respective permission(create , delete etc. ) for the Benefit Insurance Dependent Detail object.


SF, EC, Success factors, Employee Central, BEN-703, Global Benefit, Dependent, not available, gone , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions