Symptom
Service Technician Team Determination using Ticket Routing Rules with conditions set for Srv Location ZIP field is not working correctly.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Srv Location ZIP, alpha-numeric, Postal Code, Service Technician Team, Ticket Routing Rules, Post Code , KBA , alpha-numeric , ticket routing rules , postal code , srv location zip , LOD-CRM-SRP , Service Request Processing , Problem
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