SAP Knowledge Base Article - Public

2659295 - The Error "Enter a Postal Code" occurs for a Project Invoice Request Document

Symptom

When opening a Project Invoice Request, the error "Enter a Postal Code" is displayed for the document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing Work Center.
  2. Go to the Project Invoicing View.
  3. Select the Project Invoice Requests sub View.
  4. Filter for All Project Invoice Requests.
  5. Search for the Project Invoice Request ABC (where ABC represents the Project Invoice Request ID).
  6. Select Edit button.
  7. Select Check button.

The error "Enter a Postal Code" is displayed in the UI.

Cause

The error "Enter a Postal Code" occurs for the Project Invoice Request ABC because the address of a Party Role such as (Seller, Sales Unit, Account, etc) was carried out from the Sales Order EDF without a valid Postal Code maintained.

(where EDF represents the Sales Order ID)

Even though address information was updated in the Account Master Data or Org Units Master Data after the respective Sales Order EDF was created, the error message "Enter a Postal Code" should still occur for the Project Invoice Request because the information determined from Project Invoice Request does not occur based on the Account or Org Units Master Data. The information maintained for the Project Invoice Requests is carried out from the Sales Order document.

Therefore, if the address information was not properly maintained for the Account or Org Units Master Data when the Sales Order was created/released, it will not be possible to update the address information for the Sales Order afterwards, causing the follow up Project Invoice Request to be created inconsistent.

Resolution

In this case, to correct the scenario reported, it will be required to delete the Project Invoice Request ABC, cancel the Sales Order EDF and then maintain the full address in the Account Master Data or Org Units Master Data.

Afterwards, the Sales Order and follow up Project Invoice Request can be re-created with the correct addresses of Party Roles properly maintained.

See Also

KBA 1508411 - Changed Master Data Are Not Taken Over Dynamically In Existing Sales Documents And New Documents Created As A Follow-Up

Keywords

project invoice request, sales order, seller, sales unit, party role, enter a postal code, postal code
, KBA , SRD-PRO-INV , Projects Customer Invoicing , AP-SLO-SO , Sales Order , How To

Product

SAP Business ByDesign all versions