SAP Knowledge Base Article - Preview

2659632 - "Could not connect to SFTP server" when connecting to an external site - Integration Center

Symptom

An Integration Center job is calling an external new site (SFTP, SOAP, REST), but is failing with the error below:

  • "Could not connect to SFTP server {0}. Please check to see if IP Address mentioned in https://launchpad.support.sap.com/#/notes/2395508 is allowlisted by your SFTP server. Contact your IT for more information"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Public SFTP; SFTP owned by customer; Cannot connect to SFTP; allow list by your SFTP server, ftp, connection, error, connectivity, successfactors, sf, success factors, firewall, block, blocking, 3rd party sftp, vendor sftp, third party sftp, customer sftp , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , Problem

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