SAP Knowledge Base Article - Public

2659640 - Position Matrix Relationships do not sync to incumbent

Symptom

Position Matrix Relationships do not sync to incumbent.

Environment

Employee Central: Position Management

Reproducing the Issue

  1. Maintain Matrix Relationships in a position that is open for recruitment. For example, maintain HR Manager and Second Manager.
  2. Add new employee -> Select this position in Job Information in Position field.
  3. Manually add a Job Relationship for the new hire. For example, add HR Manager or any new Job Relationship.
  4. Complete the hire.
  5. See that Position's Matrix Relationships have not synced to new hire's Job Relationships. In our example, Second Manger & HR Manager (if any new Job Relationship was added) is not synced.
  6. Repeat steps 1 & 2.
  7. Don't add any Job Relationships manually.
  8. After completion of new hire, notice that Job Relationships have synced.

Resolution

This is an expected behavior. If you add a Job Relationship manually on the UI, no Matrix sync will happen.

Keywords

ECT-101038, New Hire, Synchronization, HR Manager, Second Manager, Matrix Manager , KBA , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors HCM Core all versions