SAP Knowledge Base Article - Public

2659676 - Total Claim Amount field in Employee Benefits Claim not editable when 'Multiple Proofs' is set to 'Yes' in benefit.

Symptom

Total Claim Amount field in Employee Benefits Claim object is not editable when 'Multiple Proofs' is set to 'Yes' in benefit.

Environment

SAP SuccessFactors Employee Central: Global Benefits

Resolution

  • This is an expected behavior that the field 'Total Claim Amount' is Read-only when multiple proofs is set to yes.
  • This field is calculated based on sum of claims by system automatically.
  • Also, this field is mandatory and cannot be changed to non-mandatory.

Keywords

Mandatory, Read, View, Edit , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions