Symptom
Total Claim Amount field in Employee Benefits Claim object is not editable when 'Multiple Proofs' is set to 'Yes' in benefit.
Environment
SAP SuccessFactors Employee Central: Global Benefits
Resolution
- This is an expected behavior that the field 'Total Claim Amount' is Read-only when multiple proofs is set to yes.
- This field is calculated based on sum of claims by system automatically.
- Also, this field is mandatory and cannot be changed to non-mandatory.
Keywords
Mandatory, Read, View, Edit , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions