SAP Knowledge Base Article - Public

2659697 - How to Restrict Business Users to Consume License in ByD/C4C System

Symptom

You want to restrict a business user to consume a license type in a ByD/C4C system.

Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Resolution

By applying a Business User Lock to an active business user from the Application and User Management work center, you can stop/restrict the business user to consume a license for the production tenant.

In BYD:

To lock a business user, you can follow the below steps:

1. Go to Application and User Management work center
2. Go to Business User view
3. Search the respective user and click on Edit Attribute
4. In the new window, check the User Locked check box
5. Click on Save and Close

Same is highlighted  in the below screenshot.

restrict User.jpg

In C4C:

To lock a business user, you can follow the below steps:

1. Go to Administrator work center
2. Go to Business User view
3. Search the respective user and click on Edit Attribute
4. In the new window check the User Locked check box
5. Click on Save and Close

Same is highlighted in the below screenshot.

restrict user in c4c.jpg

Note:

  • Only active business users from the production system will consume a license type in ByD and will be considered for the Billing Cycle.
  • Counted User check box is for customer reference to know the overview of license type assignments and the active users in the production system.
  • Adding User Subscription for a user will reflect these details in the User Subscription view in the Service Control Center work center in which you will be able to see the license types, traffic signals, license type usages and users assigned to a license type.

See Also

Blog: All About Service Control Center in SAP Business ByDesign(ByD)

Blog: All About Service Control Center in Cloud for Customer(C4C)

Keywords

Lock Business User, Restrict User to consume License, stop consuming License. , KBA , lock user , SRD-CC-CC , Control Centre , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions